Shipping and Returns
DOMESTIC SHIPPING
Orders $100 and over ship for free. Otherwise, we have a flat fee of $7.99 for all orders. Orders ship via USPS with a 5 to 8 day shipping time.
Orders are processed within 6 to 8 business days (not including weekends or holidays). Any unforeseen internal delays will be relayed via our website banner.
Please contact us for shipping times if packages must arrive by a specific date.
You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created.
Once shipped, an order's tracking information is outside of our control. While we wish we could oversee every step, the ultimate delivery process is beyond our control. Regrettably, we are unable to replace missing or stolen packages at this time.
INTERNATIONAL SHIPPING
We are currently not offering international shipping at this time and apologize for any inconveniences.
RETURNS & EXCHANGES
Unfortunately we are unable to accommodate returns at this time as each candle is individually made for you.
If your order is damaged or broken, please send a photo of the damage with your order number (found on your order confirmation email) to our email at restandreveriestudios@gmail.com within 30 days of receiving your order.
OTHER QUESTIONS ABOUT SHIPPING & RETURNS?
Contact us here.